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CUSTOMER SERVICES

Where is Kyrenia - North Cyprus , and how far is it from The Ship Inn Hotel?

Northern Cyprus is the third largest island in Mediterranean Sea. Northern Cyprus is a land of beaches, mountains, castles and villages where time stood still many years ago. About 200,000 people live in this small country, which are only 120 miles from east to west and about 15 miles from north to south. However, the topography, from the dry central plain, to the mountains, to the coast and beaches, is dramatic in its contrasts. In addition, Northern Cyprus has a wide variety of wild flora and fauna, and is a stopping off point for many species of migrating birds, and there is also a green turtle (Caretta Caretta) conservation area. Historically, there is also much of interest. History abounds everywhere from the three great Crusader castles built in the time of Richard the Lionheart to the Roman ruins of Salamis and Belapais Abbey. Cyprus was repeatedly invaded over the centuries, each invasion leaving a legacy that survives to this day. There is something to offer for everyone! The Ship Inn Hotel is 1.5 miles from the Kyrenia town centre (5 minute drive). The pretty old harbour town looks very much as it did in 1914, although what once were Carob warehouses are now restaurants and bars.

What is the direction to THE SHIP?

If you are travelling from Lefkosa ( Nicosia ) direction follow the sign to KYRENIA (GIRNE). At the first roundabout in Girne turn left, then drive about 2.5 km in the west direction. THE SHIP INN is located immediately after you pass the ASTRO supermarket on the left and the JASMINE COURT HOTEL on the right.

How do I make reservation? Can we book our own flights and for you to arrange Airport transfers in Cyprus and accommodation?

Yes, we will be glad to arrange your airport transfers in Cyprus and accommodation. We can also arrange you a package (flights, transfers and accommodation) through a reputable ATOL bonded UK tour operator. Alternatively you can book direct through one of our preferred TOUR OPERATORS.

How do we pay?

We can arrange your holiday (a total package holiday – flights, airport transfers and accommodation) through an ATOL registered fully bonded company. We require 35% deposit on confirmation of the flights and the remaining balance 7 weeks before departure. After confirming your booking please use online payment-see voucher payment to pay with our secure payment system.

Which airport is closest to you?

Ercan and Larnaca airports. We can arrange round trips (both ways) from ERCAN, LARNACA or PAPHOS Airports for you at very competitive prices. Ercan airport, was re-opened in spring 2004 after a major refurbishment, bringing the Airport up to European standards. It is located outside of the Capital of NICOSIA and the transfer time is to The Ship Inn Hotel is around 40 Minutes From Larnaca airport to The Ship Inn Hotel 1 hour and 30 minutes From Paphos airport to The Ship Inn Hotel 2 hour 30 minutes All flights to Northern Cyprus include a courtesy stop in Turkey of approximately 45 minutes. It is not usually necessary to disembark or change aircraft. The main exception is when travelling with Turkish Airlines. Click for flight details

Can we fly to South Cyprus - Larnaca airport and stay in North?

Yes you can fly to Larnaca/Paphos airport and stay in the North. There is no limit or restriction for EU passport holders.

What are the check-in and checkout times?

Check-in time is 3pm and checkout time is by 12 noon. Earlier check-in and later checkout times are subject to availability. A small charge is made for late checkout. Luggage can be stored at Reception.

Can we collect a rental car at the airport? Can we have our car at the Hotel?

THE SHIP INN can arrange for you competitively priced car hire. When hiring a car for more than seven days, the car can be delivered to the ERCAN airport free of charge. For seven days or less days there is a £20 delivery charge. Note: This facility is only available at Ercan. We have a fleet of well-maintained regularly serviced cars for hire. See our car hire page for further details.

Is there room service?

We regret that, due to the layout of accommodation, room service is not available.

We are travelling with a newborn baby. Will I be able to purchase UK nappies and baby food etc. ?

Yes, the local supermarkets stock all the goods that you could find on the UK shelves. These are imported goods and will cost more than you would expect to pay back in the UK ; the same goes for any pharmaceutical goods.

What is the local currency? Can I exchange foreign currency at the resort?

The currency is Turkish Lira. You can get cash from ATM machines. It is not advisable to bring a large amount of Turkish Lira as you get a better rate for pounds sterling locally. It is advisable to bring Sterling Travellers cheques or cash (sterling, US dollars or Euros) to obtain a better rate of exchange. Traveller's cheques and most major international foreign currencies can be exchanged at the SHIP INN reception.

What is the electricity voltage and type of pin plugs?

Electricity is 240 Volts, 3 pin plugs- exactly the same as in the UK .

Is there a laundry service?

Yes we have a daily laundry service at a very reasonable cost.

Do you provide towels and linens in the room?

We provide bath / face towels and all the linen. You just have to bring your beach towels.

How often the towels and linens are changed?

Towels are changed everyday and linens twice a week.

Hair dryers in the rooms.

Yes we have some rooms with hair dryers and we also supply them on request. We would however, for hygiene purposes recommend that guests bring their own with them.

Is Breakfast Turkish Cypriot or European?

Our Breakfast is Turkish Cypriot and European (open buffet). English breakfast is also available at an extra charge.

What are the food service hours?

WINTER
08.00 - 10.00 breakfast
10.30 - 16.30 lunch
19.00 - 24.00 dinner

 SUMMER
 08.00 - 10.00 breakfast
 10.30 - 17.30 lunch
 20.00 - 23.00 dinner

Do I need any special vaccinations or could you advice me on any health issues I should be aware of.

As far as we are aware you don't need any special vaccinations but you should always consult your GP before you arrive. Northern Cyprus is a very clean and disease free island. The mains water is perfectly safe to drink. The only matter that might concern some tourists is mosquitos, which are common the world over. You may require the extra protection of a mosquito repellent (sprays or some other means). See you local chemist in the UK.

How to get to Girne (Kyrenia) from the Hotel?

You can catch the dolmus mini buses (waiting time: 5 to 15 min.) from the main road. We also have our own two taxis available at the reception on request. If you feel energetic a pleasant half hour walk on the new pavements will bring you to the town centre/harbour.



Shopping?

Popular souvenirs include: Copper, silver, bronze and onyx objects. Turkish dolls, merhaum pipes and tavla boards (found in souvenir shops and stalls), jewellery, leather clothes and textiles can be purchased at low prices. Shop opening times are between 8:00am -1:00 pm and 3:30 pm -7:30 pm. Markets are open mornings only. You can find many kinds of Turkish Cypriot craftworks in many places of the island.